Privacy Policy
Your privacy and data security are our highest priorities. This comprehensive policy explains how Khelostar collects, uses, and protects your personal information untuk memberikan transparansi penuh kepada pengguna kami.
Types of Data We Collect

Khelostar collects various types of information to provide you with the best possible gaming experience while maintaining the highest standards of data protection and privacy compliance. Our data collection practices are designed to be transparent, minimal, and directly related to improving your gaming experience and ensuring platform security.

  • Personal Information: Name, email address, phone number, date of birth, and residential address for account verification and communication purposes
  • Financial Data: Payment method details, transaction history, and billing information processed through secure encrypted channels
  • Gaming Activity: Game preferences, playing patterns, session duration, and performance statistics to personalize your experience
  • Technical Information: Device specifications, IP address, browser type, operating system, and connection details for optimization
  • Communication Records: Customer support interactions, live chat logs, and feedback submissions for service improvement
  • Verification Documents: Identity verification materials and compliance documentation as required by regulatory standards

Data Minimization Principle: We only collect information that is necessary for providing our services and complying with legal requirements. All data collection is based on legitimate business interests and user consent untuk memastikan privasi yang optimal.

Cookie Usage and Tracking Technologies

Khelostar uses cookies and similar tracking technologies to enhance your browsing experience, maintain session security, and provide personalized content recommendations. Our cookie implementation follows industry best practices and regulatory guidelines to ensure user privacy while optimizing platform functionality.

  • Essential Cookies: Required for basic platform functionality, user authentication, and security features that cannot be disabled
  • Performance Cookies: Anonymous analytics data to understand user behavior patterns and improve platform performance
  • Functional Cookies: User preference storage, language settings, and customization options for enhanced user experience
  • Marketing Cookies: Personalized advertisement delivery and campaign effectiveness measurement with user consent
  • Third-Party Cookies: Limited integration with trusted partners for payment processing and security verification
  • Session Management: Temporary cookies for maintaining secure login sessions and preventing unauthorized access

Users can control cookie preferences through their browser settings or our privacy preference center. Disabling certain cookies may limit some platform features, but essential functionality will remain available. We provide clear information about cookie types and purposes untuk memberikan kontrol penuh kepada pengguna atas data pribadi mereka.

Data Protection and Security Measures

Data protection at Khelostar involves multiple layers of security controls, encryption protocols, and access management systems designed to safeguard user information from unauthorized access, data breaches, and cyber threats. Our comprehensive security framework exceeds industry standards and regulatory requirements.

  • Encryption Standards: AES-256 encryption for data at rest and TLS 1.3 for data in transit with regular key rotation
  • Access Controls: Role-based permissions, multi-factor authentication, and principle of least privilege for all system access
  • Network Security: Advanced firewall protection, intrusion detection systems, and DDoS mitigation technologies
  • Data Segregation: Separate storage environments for different data types with isolated backup systems
  • Regular Audits: Quarterly security assessments, vulnerability testing, and compliance verification by independent experts
  • Incident Response: Comprehensive breach detection and response procedures with immediate notification protocols
  • Staff Training: Regular security awareness training for all employees handling user data and systems

Security Commitment: In the unlikely event of a data security incident, we will notify affected users within 72 hours and provide detailed information about the incident, potential impact, and remediation measures taken untuk menjaga kepercayaan dan transparansi.

Our data protection measures are continuously updated to address emerging threats and evolving regulatory requirements. We maintain cyber insurance coverage and work with leading cybersecurity firms to ensure our protection measures remain at the forefront of industry standards. All data processing activities are documented and audited to ensure compliance with applicable privacy laws and regulations.

Users have comprehensive rights regarding their personal data, including access, rectification, deletion, and portability rights. We provide easy-to-use tools for exercising these rights and respond to all requests within the required timeframes. Our privacy team is available to assist with any questions or concerns about data protection practices and user rights.